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Typically we have one sale per year, around Cyber Monday, and we occasionally hold sample sales in Venice Beach, California.
At this time we do not offer discount codes. We are a direct-to-consumer brand, cutting out licensing and distribution fees to make our premium quality home essentials as accessibly priced as possible. We will not honor codes found on third-party discount, coupon or promotion sites.
Sales tax will apply only for orders shipped to California or Kentucky.
Our payment provider only allows us to capture funds within seven days of you placing your order – otherwise we have to cancel your order, re-enter it and contact you for your credit card information again. We’d prefer to charge you at time of shipment, but we do so when you place your order to prevent future inconvenience.
To track your order, please set up an account at checkout. This allows you to log in and receive the most up to date information on your order.
If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed.
If you would like to remove items from your order, contact Customer Experience within 30 minutes of placing your order. Item removal is not guaranteed and can only be done during business hours Monday – Friday, 10:00am – 6:00pm PST.
If you are unable to contact our Customer Experience team in time, you can initiate a return once you receive your order.
Contact Customer Experience within 30 minutes of placing your order to process a cancellation. Cancellations are not guaranteed and can only be made during business hours Monday-Friday, 10:00am – 6:00pm PST.
If you are unable to process a cancellation in time, you can initiate a return once you receive your order.
All of our Bedding comes beautifully packaged in a reusable, self-care bag and our Towels in a custom, Parachute laundry bag because we think of our product as a gift, whether it’s for you or for a loved one.
We provide shipping to all 50 States (including Alaska and Hawaii) and military bases/APO/DPO/FPO.
We are in process of improving our international shipping experience and will be outlining the countries we ship to within the next two weeks. Please check back for updates.
We provide free domestic shipping to all 50 States (including Alaska and Hawaii) as well as military bases/APO/DPO/FPO.
We are in the process of improving our international shipping experience and will be outlining cost by country within the next two weeks. Please check back for updates.
|Shipping + Handling||Overnight||Express||Ground|
|Bedding/Bath||1-2 business days||3-5 business days||5-9 business days|
|Gift Card Set||1-2 business days||3-5 business days||5-9 business days|
|Fabric Swatches||N/A||N/A||7-10 business days|
Please note, your order will not ship until all items are in stock. The expected ship date for your order is noted at the bottom of your shopping bag.
Occasionally, we split orders into multiple shipments. If this occurs, you'll be notified and receive a tracking number for each shipment.
We are in the process of improving our international shipping experience and will be outlining availability by country within the next two weeks.
You can select express or overnight shipping at checkout. Order must be received before 12:00pm PST to begin processing the same day it is placed.
Please note: Once you've placed your order, we are unable to expedite.
Contact Customer Experience within 30 minutes of placing your order during normal business hours Monday – Friday 10:00am – 6:00pm PST.
The following items can be returned:
The following items cannot be returned:
If your item was damaged upon receipt or you believe the item has a manufacturer's defect, please reach out to Customer Experience directly.
Otherwise to initiate a return:
Please allow three weeks for your refund. You will be sent an email once the item(s) have been received and your refund has been processed.
If you send your item(s) back outside the 60 day return window, we reserve the right to refuse your return or to charge a restocking fee.
Please note that exchanges are not offered. We recommend returning your item(s) and placing a new order once your refund is processed to avoid multiple charges on your card.
Washed or used Bedding is donated to our partners at Habitat for Humanity.
Our Bedding Basics manufacturer offers a three year warranty on all of our Pillows, Mattress Pads and Mattress Toppers and a five year warranty on all of our Duvets.
We do not offer a warranty on any other items. If upon receipt you believe your product has a manufacturer’s defect, please reach out to our Customer Experience team.
Our Bedding is manufactured by true artisans who have been weaving world class linens for over 80 years. Our Percale and Sateen Collections are made of the finest long-staple Egyptian cotton and spun in one of Tuscany’s world renowned mills. Our Linen and Pinstripe Percale Collections are produced in the Guimarães region in northern Portugal, where textile production has thrived since the 18th century. To top it off, our Basics are available with all natural European white down or hypoallergenic down alternative filling.
All of our Bedding is Oeko-Tex certified, and our down manufacturer is Responsible Down Standard certified. Read our blog stories, Our Products Are Oeko-Tex Certified: What That Means and The Low Down on Down, for more information.
Thread count actually isn't the best way to measure the quality of your Bedding – in fact, it's largely a marketing gimmick – which is why you won't find it listed in our product descriptions. To learn more about the thread count myth and the best way to determine the quality of your Sheets, read our blog story here.
Unlike other Bedding brands, Parachute does not artificially soften its fabrics with silicon, formaldehyde or toxic chemicals. By choosing Parachute, you’re experiencing 100% long-staple Egyptian cotton or Portuguese Linen in its purest and most natural form. It will continue to soften with use and washing.
Both Percale and Sateen are made using the finest long-staple Egyptian cotton – the difference is a result of how they’re woven.
Our Percale is cool and crisp to the touch – we often compare it to the perfect white button down shirt. This fabric goes through a stonewashed process which gives it a soft texture and a more casual appearance. Percale is also very breathable and will get softer with continued use. Many brands use synthetic finishes to expedite this process, but this is something we have chosen to avoid.
Our Sateen is extremely soft and smooth. We call it a matte Sateen since it doesn't have the overly shiny appearance typically associated with the fabric. It's lustrous, elegant and the more luxurious of our fabrics. Sateen is also naturally more wrinkle resistant.
Our Linen is a natural fiber made from the flax plant and is a stronger and more durable alternative to cotton. The fabric is garment dyed and washed to relax the fibers, resulting in a softened fabric which becomes more supple with each wash. Light and airy, Linen is perfect for balmy climates and those seeking a classic, casual appearance.
Visit our Care Page for information on how to care for your Parachute Bedding items.
Our Fitted Sheets are designed to fit mattresses up to 16" deep. For more information, please click on the "Size Guide" tab found on each product page.
Ash has been renamed Sand. But don’t worry – it’s still the same color.
Our Bath Collection is made of the finest Turkish cotton from the Aegean region, recognized for its rich history of creating exceptional Towels.
All of our Towels are Oeko-Tex certified. Read our blog stories, Our Products Are Oeko-Tex Certified: What That Means for more information.
Visit our Care Page for information on how to care for your Parachute Bath items.
The Digital Gift Card is delivered via email to the buyer immediately after purchase with instructions on how to redeem the gift amount at checkout.
The Gift Card Set is packaged in a beautiful gift box and features a note insert for a personalized message. Use the “Order Notes” field at checkout to leave your message for the gift recipient. Each Parachute Gift Card Set includes a complimentary “Dream Big” Eye Mask.
Please note: Gift Cards are non-refundable.
The Digital Gift Card is delivered via email to the buyer immediately after purchase with instructions on how to redeem the gift amount at checkout. The buyer will need to forward the email to the recipient or print it out to gift it in person.
The Gift Card Set is delivered via USPS to the shipping address specified during checkout. You may choose to send it to yourself to gift it to the recipient in person or to send it directly to the recipient by entering his or her shipping address at checkout.
At checkout, click “Enter a Gift Card or discount code,” type your Gift Card code into the empty field and select “Apply.”
Please email our Customer Experience team to check your Gift Card balance.
When you make your bed, your Sheets billow in a way that looks like a landing parachute. And since we consider good sleep a lifesaver, the name seemed especially appropriate!
Parachute’s Showroom Store is now open. Come visit us on 542 Rose Avenue, Venice, California 90291. We're open Monday – Saturday, 11:00am – 7:00pm and Sunday, 10:00am – 6:00pm.
In addition, you can experience our Bedding in the Consort Design showroom, located on 6918 Melrose Avenue, Los Angeles, California 90038. Consort’s hours are Monday – Saturday, 10:00am – 6:00pm.
If you’re not based in Los Angeles, we offer Fabric Swatches for purchase.
We are proud to offer exclusive trade pricing and services. To learn more or to sign up for our trade email newsletter, please visit our Trade Page.
To learn more about current opportunities at Parachute, please visit our Jobs Page.
538 Rose Avenue, Venice, CA 90291
The Parachute Hotel is a 2,200-square foot penthouse featuring an open floor plan and outdoor living space. It can accommodate 1-4 people. The master bedroom is furnished with 1 Queen bed; 2 Twin foldaway beds are available.
Featured amenities include a full kitchen, Wi-Fi, buzzer/wireless intercom, folding glass wall, outdoor patio and fireplace, washer/dryer, central heat/air conditioning, iron and ironing board, hair dryer, towels, toiletries, cable, projector, two car subterranean parking, smoke detector, first aid kit, fire extinguisher.
Please note, there is no elevator on site. The Parachute Hotel is accessible by one flight of stairs.
The Parachute Hotel is thoroughly cleaned before and after each guest stay. Housekeeping is provided every third day of your visit. More frequent cleaning services can be arranged upon request, subject to availability and fees.
A valid credit card is required to book. We accept all major credit cards including Visa, Mastercard and American Express. After requesting to book through The Parachute Hotel site, you will receive a confirmation email requesting payment information. You will then be charged the full amount of your stay. Your card will be kept on file for incidentals.
There is a two night minimum stay requirement to book The Parachute Hotel.
Reservations must be canceled at least two weeks prior to arrival to avoid a penalty in the amount of 50% of your full room and tax charge.
Check in is between 3:00PM – 6:00PM at the Parachute Showroom Store (542 Rose Avenue, Venice, CA 90291), located directly below The Parachute Hotel. Check out is at 11:00AM. Early and late check in and check out can be arranged in advance, subject to availability and fees.
The primary guest must be at least 21 years of age.
Guests are not permitted to smoke at The Parachute Hotel.
One dog under 25 pounds and service animals are welcome.
We love our neighborhood and are proud to be part of the Venice community. Please be respectful to our neighbors while staying at The Parachute Hotel.
The neighborhood is filled with stores, restaurants, bars and beaches. Our Founder and CEO put together a little guide about where to eat, drink and shop in Venice Beach; read it here.
While staying with us, guests receive special in-store offers on Parachute’s home essentials, and you are welcome to book a private design consultation.
The Parachute Hotel is available for public and private engagements, trade and press events, productions and workshops. Its spectacular open floor plan and outdoor living space can accommodate up to 75 people.
We’ve outfitted The Parachute Hotel with our favorite home furnishings, locally sourced amenities, inspired art and design. We feature our partners on The Parachute Hotel website, allowing visitors to shop the items for their own homes. Contact us here to chat about a partnership.