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Returns

If you are unsatisfied with your purchase for any reason, we are happy to accept returns within 60 days. We have three convenient options to choose from.

Return By Mail

Download and print the shipping label. Allow 10 to 14 business days for refund.

Start a return

Return in Store

Easy in-person returns at any of our stores. Refund initiated instantly.

Visit One of Our Stores

Drop Off at a Happy Returns Location

Fast and easy in-person returns at 250+ locations. Refund initiated instantly.

See Happy Returns Locations

FAQ's

What is your return policy?

If you are unsatisfied with your purchase for any reason, we are happy to accept returns within 60 days. Returns will be refunded in the original method of payment. You must postmark your items for return within 60 days of delivery receipt to be eligible for a refund.

Please note: We do not accept returns on final sale items (including products by Vitruvi, OSEA, Maileg, Kelley Burnett, Iris Hantverk, Woodlot and Baudelaire), furniture, gift cards, fabric swatches and donations to Nothing but Nets.

Shipping and handling fees are nonrefundable.

What happens to my returned items?

Washed or used bedding is donated to our partners at Habitat for Humanity of Greater Los Angeles and Habitat for Humanity of Berks County.

How can I return my Mattress?

If you are unsatisfied with your Mattress purchase for any reason, please contact Customer Service. We are happy to accept returns within 100 days.