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Careers

We are a nimble, passionate team who believes you should start and end your day feeling your very best. Our company is backed by tier 1 VCs, angels and strategic investors. We offer a competitive salary, generous health benefits (from day one) and new bedding for all employees to experience our product firsthand. Every day is casual Friday at Parachute!

Current Openings

  • Growth Marketing Intern

    We are seeking a Growth Marketing Intern to assist with paid media initiatives and marketing partnerships. This role will report to the Director of Growth Marketing and work collaboratively with the Content, Creative and Digital teams to scale the business.

    RESPONSIBILITIES

    • Report weekly budget recaps across marketing programs.
    • Consolidate marketing outreach and vet proposals from external parties.
    • Assist with improving channel performance based on evaluation of ROI and LTV.
    • Help identify new acquisition channels and optimization strategies.
    • Participate in budget and strategy conversations across Marketing team.

    QUALIFICATIONS

    • Recent college graduate or in process of completing Bachelor’s degree (preferably in Marketing, Business, Mathematics or Economics).
    • 2+ years experience (including internships) in marketing with a focus on at least two digital channels, including social media (Facebook, Pinterest, YouTube), affiliate content strategy, display advertising, influencer promotion, SEM and SEO, etc.
    • Excellent communication, writing and quantitative skills with a strong visual eye and taste level.
    • Intermediate/Advanced knowledge of Microsoft Excel for reporting.
    • Experience in the home, design or fashion categories – or e-commerce – preferred.
    • Ability to thrive in a fast-paced, startup environment.
    • Must be able to work on your own laptop.
    • Reports to office headquarters in Venice, CA.

    PERKS

    • Paid internship and/or school credit.
    • Free Bedding for a great night’s sleep.
    • Kitchen stocked with gourmet and organic food.
    • Walking distance to the beach, Abbot Kinney, and some of the best coffee/food in L.A.!

    Please send resume to careers@parachutehome.com with “Growth Marketing Intern” in the subject line.

  • Accounting Manager

    The Accounting Manager will be responsible for managing and developing the company’s accounting practice. This position will lead accounting and financial reporting for the business – including month-end close, AP, inventory reconciliation, audit and day-to-day accounting operations. This role reports to the COO.

    RESPONSIBILITIES

    • Total ownership of month-ends close – including analyzing adequacy of accruals, organizing a depositing journal entry and preparing month-end financial reports.
    • Lead and improve the Accounts Payable team.
    • Oversee and organize tax reporting to various state agencies.
    • Manage variance analysis versus budget and forecast.
    • Assist in building annual budget and quarterly forecasts.
    • Resource for GAAP knowledge of accounting for Cash, Prepaids, A/R, Fixed Assets, Inventory, A/P, Accrued Expenses, Debt and Equity.
    • Coordinate with internal departments including Inventory Planning, Marketing, Creative, Technology and Customer Experience.
    • Create and document internal controls processes.
    • Manage annual audit process.
    • Build positive and effective relationships with partners, peers and management.
    • Analyze sales, gross margin, inventory trends and expenses to help drive improvements in the business.

    QUALIFICATIONS

    • Experience with QuickBooks or related accounting software for ecommerce and retail.
    • Familiarity with Bill.com, Shopify, 3PL or related strongly preferred.
    • Ability to manipulate large amounts of data in Excel.
    • Experience migrating to ERP solutions preferred.
    • Must report to office headquarters in Venice Beach, CA.

    Please send resume to careers@parachutehome.com with “ACCOUNTING MANAGER” in subject line.

  • Full-time Customer Experience Associate

    We are seeking an amazing Full-time Customer Experience Associate to join our team in Venice, California. You will work in a fun and fast-paced environment where multitasking is a must. This position requires stellar communication via email, phone and our chat platforms. You will utilize software tools to navigate customer accounts, policies and communicate effective solutions. You must uphold our brand values, connect with customers and enhance the overall Parachute experience.

    RESPONSIBILITIES

    • Help foster positive customer relationships on the phone, email and chat via a friendly and upbeat manner (dreamy vibes only).
    • Provide personalized and solutions-oriented customer service through phone, email and live chat that will result in increased conversion, spend and retention.
    • Communicate with customers and resolve their concerns and issues with utmost urgency and professionalism.
    • Be a brand expert and knowledgeable about all products.
    • Relate relevant feedback to management to optimize customer experience.
    • Work with Customer Experience Manager to develop process improvements for superior efficiencies and customer experience.

    QUALIFICATIONS

    • Customer service or sales experience is preferred.
    • Availability for varied hours / days (holidays and weekends may be required).
    • Experience working with ZenDesk or a comparable customer service ticketing system is preferred.
    • Outstanding problem solving and time management abilities.
    • Self-motivated team player with an entrepreneurial spirit.
    • Positive, sincere, patient and adaptable.
    • Excellent writing and communication skills.
    • Punctual and able to support specific time SLA.
    • Reports to office headquarters in Venice, CA.

    Please send resume to careers@parachutehome.com with “CX Associate” in subject line.

  • Junior Copywriter

    We are seeking a hard-working, enthusiastic Junior Copywriter to join the Creative Team at our Venice Beach headquarters. You will contribute to the brand voice and craft compelling, sales-driven copy across all touchpoints. You are a clear communicator, a creative writer and a grammar-lover. You’re passionate about storytelling, problem-solving and wordsmithing. We want to hear your unique, clever ideas and to help you develop skills in branding and creating content that meets strategic objectives.

    RESPONSIBILITIES

    • Craft flawless copy that drives brand awareness, customer conversion and retention.
    • Write product copy, website copy, marketing collateral, advertisements and kits.
    • Partner with all teams to ensure copy deliverables are managed, met and completed on time.
    • Nerd out on words – polish every line until it shines.
    • Adhere to brand style guide and help to evolve it as needed.
    • Understand competitive landscape in terms of voice, marketing and messaging – and share insights in regular weekly reports.
    • Uphold editorial integrity and ensure all Parachute copy remains unique.
    • Have fun and take pride in helping our community start and end their days feeling their very best.

    QUALIFICATIONS

    • 1+ years of experience in branding, sales writing and/or digital marketing. Ecommerce or advertising experience preferred.
    • Fastidious attention to detail (critical for writing/editing).
    • Ability to produce accurate copy – and quickly.
    • Be strategic, entrepreneurial and accountable; receive and utilize feedback.
    • Work effectively in a team environment as well as independently.
    • Self-motivated, positive, collaborative and accountable.
    • Superior time management and organizational skills.
    • Bachelor’s degree.
    • Reports to office headquarters in Venice, CA.

    Please send a resume, cover letter and 3-5 writing samples of various length and subject matter to careers@parachutehome.com with “JUNIOR COPYWRITER” in subject line.

  • Email Marketing Intern

    The Email Marketing Intern will report to the Email Marketing Manager and work collaboratively across the company to build a best in class email program.

    RESPONSIBILITIES

    • Assist with planning, coordinating and executing on the email marketing calendar.
    • Participate in email review process and careful QA to ensure error-free email delivery.
    • Assist with weekly reporting and analysis.
    • Help identify opportunities for testing and optimization of email program.
    • Conduct competitor analysis and stay informed of email marketing trends.

    QUALIFICATIONS

    • Meticulous attention to detail and highly organized.
    • Ability to work effectively in a team environment as well as independently.
    • Experience with ESP software preferred but not required.
    • Recent college graduate or enrolled in undergraduate program, preferably in Marketing, Communications, Business, or related field.
    • Experience or passion for home, design or fashion space preferred.
    • Must have a laptop.
    • Reports to office headquarters in Venice, CA.

    PERKS

    • Hourly pay or school credit.
    • Free bedding for a great night’s sleep.
    • Kitchen stocked with gourmet and organic food.
    • Walking distance to the beach and Abbot Kinney.

    Please send resume to careers@parachutehome.com with “Email Marketing Intern” in the subject line.

  • Sourcing Manager

    Parachute is looking for an experienced Sourcing Manager with global sourcing experience within the home textiles industry. This position would create and maintain an environment that supports the brands “product first” vision while aligning with initiatives around innovative product, speed, cost reduction, quality, mitigation of risk, supplier continuity and utilization of emerging opportunities. This person must possess professional level communication skills and thrive in a dynamic, cross-functional, collaborative team environment.

    RESPONSIBILITIES

    • Develop strong, functional relationships with key suppliers.
    • Actively manage all supplier relationships and create vendor database to ensure all suppliers meet and attain capacity/delivery/margin requirements, social compliance and quality assurance standards and brand quality and aesthetic.
    • Assist in establishing targets and negotiating final prices to achieve the margin goals. Manage all vendor negotiations in a way that builds partnerships while meeting the financial needs of the business.
    • Identify new suppliers by preparing a detailed product brief and request for quotations.
    • Work to redevelop core programs and to ensure product quality/aesthetic attributes are met while managing risk of supplier dependance.
    • Conduct general market research pertaining to potential suppliers and product specification and development opportunities for category expansion.
    • Partner with Product and Merchandising teams in executing seasonal developments through approval according to the calendar deadlines.
    • Partner with Planning to ensure projections and capacity reservations are communicated in a timely manner.
    • Take ownership of vendor manual management and execution with each supplier .
    • Maintain open and frequent communication with design, development, merchandising, planning, logistics, and finance.

    QUALIFICATIONS

    • 5+ years experience in global sourcing within the home furnishings industry with concentration in textiles.
    • Extensive knowledge of manufacturing process, including construction, performance and finishing details.
    • Deep knowledge of vendor contacts across home categories required.
    • Strong negotiation and communication skills.
    • Ability to understand brand aesthetic and design.
    • Proficiency with Excel, PowerPoint, Word, and PLM system management.
    • Ability to travel both domestically and internationally as needed.
    • Reports to office headquarters in Venice Beach, CA.

    Please send resume to careers@parachutehome.com with “SOURCING MANAGER‘” in the subject line.

  • Technical Designer

    Position Type: Part Time or Freelance

    Parachute is looking for a part time/freelance Technical Designer. This position is responsible for the creation of detailed technical packages that relay clearly all specifications for seasonal developments.

    RESPONSIBILITIES

    • Create all new development tech packs based on design direction including detailed information for packaging of each development.
    • Keep tech packs maintained and updated with current information as development progresses with direction from Product Development Manager.
    • Create tech pack templates for all existing core products and packaging.
    • Upload all tech packs into PLM system for review.

    QUALIFICATIONS

    • 2-4 years in a Technical Design role within a retail company or factory environment.
    • Proficiency using Illustrator and Photoshop for tech pack creation.
    • Understanding of basic home textile constructions and specifications.
    • Knowledge of manufacturing vernacular and process including but limited to: BOM, seam finishes, size runs, grading, various wash techniques, various dye techniques, etc.
    • Experience in assembly of detailed technical packages that clearly communicate construction details to manufactures.
    • Familiarity with PLM platforms a plus.
    • Textile design/ print design and experience creating CAD artwork a plus.
    • Attention to detail a must

    Please send a resume and cover letter to careers@parachutehome.com with “TECHNICAL DESIGNER” in subject line.

  • Controller

    The Controller will be instrumental to Parachute’s success, and will be responsible for managing and developing the company’s Accounting practice. The Controller will lead accounting and financial reporting for the business, including month end close, AP, inventory reconciliation, audit, and day to day accounting operations. This role reports to the COO.

    RESPONSIBILITIES

    • Total ownership of month ends close, including analyzing adequacy of accruals, organizing a depositing journal entry, and preparing month end financial reports.
    • Lead and improve the Accounts Payable team.
    • Oversee and organize tax reporting to various state agencies.
    • Manage variance analysis versus budget and forecast.
    • Assist in building annual budget and quarterly forecasts.
    • Resource for GAAP knowledge of accounting for Cash, Prepaids, A/R, Fixed Assets, Inventory, A/P, Accrued Expenses, Debt, and Equity.
    • Coordinate with internal departments including inventory planning, marketing, creative, tech, and customer experience.
    • Create and document Internal controls processes.
    • Manage annual audit process.
    • Build positive and effective relationships with partners, peers, and management.
    • Analyze sales, gross margin, inventory trends, and expenses to help drive improvements in the business.

    QUALIFICATIONS

    • Experience with QuickBooks or related accounting software for E-commerce and Retail.
    • Familiarity with Bill.com, Shopify, 3PL or related a definite plus.
    • Ability to manipulate large amounts of data in Excel.
    • Experience migrating to ERP solutions a plus.

    Please send a resume and cover letter to careers@parachutehome.com with “CONTROLLER” in subject line.

  • UI Designer

    We are looking for a hardworking, creative UI Designer. This role is responsible for concepting and creating compelling visual web design solutions across all of Parachute’s digital channels. The position reports to the Lead UX Designer and will work closely with the Technology and Creative teams to craft beautiful, on-brand, user friendly deliverables.

    RESPONSIBILITIES

    • Develop, communicate and protect the web style guide and design system.
    • Create engaging, usable and effective digital design solutions to achieve customer-focused goals and business objectives.
    • Deliver polished, annotated high-fidelity comps.
    • Stay up to date on the digital design space and be able to advocate for new technology and ideas as they gain traction.
    • Validate the effectiveness of web designs by partnering with UX for research and usability studies.
    • Explore and suggest animations, effects and transitions to bring comps to life.
    • Communicate detailed requirements to developers.
    • Identify and communicate design rationale and tradeoffs to key stakeholders.

    QUALIFICATIONS

    • Strong understanding of web design best practices (asset sizing, file sizing, consideration of page load time).
    • Strong portfolio of relevant work demonstrating an ability to produce beautiful, user-friendly web creative.
    • Strong understanding of mobile design (designing mobile first, responsive and adaptive layouts).
    • Strong understanding of ecommerce best practices.
    • Understanding of frontend technologies.
    • Ability to work effectively and collaboratively in a fast-paced team environment as well as independently.
    • Experience with illustration is preferred.
    • Proficiency in Sketch.
    • Reports to office headquarters in Venice Beach, CA.
    • All applicants must include a portfolio to be considered.

    Please send resume to careers@parachutehome.com with “UI DESIGNER” in the subject line.

  • Ecomm Merchandising Intern

    We are seeking a smart, hardworking and detail oriented full-time Intern to support the Merchandising team. Internship would be 12 weeks and be based out of our Venice Beach corporate headquarters in Los Angeles.

    RESPONSIBILITIES

    • Work with Merchandising and Planning teams to ensure that all inventory levels and back-in-stock dates are accurate on the site.
    • Analyze sales to stock trends and advise/execute optimal web merchandising.
    • Assist in the launch of new products.

    QUALIFICATIONS

    • Intermediate/Advanced knowledge of Excel and Google Sheets.
    • Experience with Shopify is a huge plus, but not required.
    • Experience in - and a passion for - retail is preferred.
    • Self-motivated team player with a positive, can-do attitude.

    PERKS

    • Paid internship and/or school credit.
    • Free bedding for a great night's sleep.
    • Walking distance to the beach, Abbot Kinney, and some of the best coffee/food in L.A.!

    Please send resume to careers@parachutehome.com with “ECOMM MERCHANDISING INTERN” in subject line.

  • Account Coordinator, B2B Partnerships

    We are seeking an enthusiastic, entry-level Account Coordinator to join our team in Venice, California. This position will support all communication and operations for B2B programs, including Trade and third-party partnerships. You will have the opportunity to work directly with interior designers and act as a brand representative. This role will report to the Hospitality and Trade Partnerships Manager and will work closely with the Customer Experience team.

    RESPONSIBILITIES

    • Manage all aspects of day-to-day customer support and operations for existing B2B programs, including Trade and third-party partnerships.
    • Provide exceptional customer service to Trade members and B2B parties by assisting with orders, returns and communicating fulfillment and inventory updates.
    • Develop new business within the Trade program by recruiting prospective customers and following up with high value clients.
    • Process all Trade applications and assist with any account set-up issues to ensure smooth ordering process.
    • Innovate ways to positively impact the customer experience or partnership to drive success.
    • Maintain strong knowledge of product offerings (including colors, fabrications and design insight) to assist with any product-related inquiries.
    • Fulfill sample or swatch requests.
    • Assist with related duties as needed for the Hospitality Program and Customer Experience team.

    QUALIFICATIONS

    • Bachelor’s Degree required.
    • 1-2 years of experience (including internships) in sales or customer support, specifically with high value customers that require additional and timely assistance.
    • Understanding of ecommerce platforms and quick to learn operational processes.
    • Experience with Shopify is preferred.
    • Excellent communication skills (in-person, email and phone).
    • Self-motivated, disciplined, detailed and goal-oriented.
    • Ability to work in an entrepreneurial startup environment with limited structure / processes in place.
    • Passionate about home décor and interior design.
    • Embody the Parachute brand and core values with customers and coworkers.
    • Reports to office headquarters in Venice, CA.

    Please send resume to careers@parachutehome.com with “ACCOUNT COORDINATOR, B2B PARTNERSHIPS” in subject line.

  • San Francisco Store Management Opportunities

    We are seeking positive, hardworking, customer-facing managers for our upcoming permanent retail location in San Francisco, CA.

    RESPONSIBILITIES

    • Provide best-in-class customer care and elevated service.
    • Deliver a positive, personalized experience – one customer at a time. Develop meaningful customer connections and build neighborhood community.
    • Possess expert knowledge of Parachute branding and products.
    • Manage the store’s launch, with guidance from headquarters. This includes hiring, partnering with interior designers and contractors, merchandising, event planning, etc.
    • Oversee inventory receiving process and controls; coordinate weekly shipments with Planning team at headquarters.
    • Merchandise, evolve and adapt the store’s presentation according to season, new product launches, customer needs, etc.
    • Grow store network and community through social media platforms, event planning and execution.
    • Lead opening and closing functions.
    • Maintain a flawless, beautiful store.
    • Have flexible availability for work hours and schedule.

    QUALIFICATIONS

    • Minimum of three years in retail management, customer service or showroom management.
    • Experience hiring, training and leading a team is required.
    • Merchandising and display experience is preferred.
    • Full-time availability (40 hours a week), including weekends and holidays.
    • Experience using an online point of sale system is preferred.
    • Experience in – and a passion for – home interiors is preferred.
    • Motivated self-starter, confident leader with a solutions-minded focus.
    • Must thrive in a fast-paced, entrepreneurial start-up environment.
    • Must report to our upcoming San Francisco store location.

    Please send resume to careers@parachutehome.com with “SFO STORE MANAGEMENT” in subject line.

  • Part-time Sales Associate

    We are seeking a positive, hardworking, customer-­facing, part-time Sales Associate for our upcoming permanent retail location in San Francisco, CA.

    RESPONSIBILITIES

    • Provide best-in-class customer care and elevated service.
    • Deliver a positive, personalized experience – one customer at a time. Develop meaningful customer connections and build neighborhood community.
    • Possess expert knowledge of Parachute branding and products.
    • Help maintain organization, cleanliness and inventory levels of the store.
    • Assist with opening and closing functions.
    • Process incoming returns and exchanges.
    • Meet / beat sales goals.

    QUALIFICATIONS

    • Must be available to work weekends and during the holiday season.
    • Retail sales, showroom or customer service experience is required.
    • Experience using a point of sale system is preferred.
    • Self-­motivated team player with a positive, can-do attitude.
    • Experience in – and a passion for – home interiors is preferred.
    • Must be punctual and report to our upcoming San Francisco location.

    Please send resume to careers@parachutehome.com with “SFO PART TIME SALES ASSOCIATE” in subject line.

Why Work at Parachute

Why Work at Parachute

  • Competitive salary + equity
  • Generous health benefits (dental, medical, vision)
  • Unlimited PTO and sick days at your discretion
  • Free Bedding for a great night’s sleep
  • Kitchen stocked with gourmet and organic food