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Parachute Reviews

3683 Reviews
average 4.38 stars
5 stars
2716 (74%)
4 stars
251 (7%)
3 stars
323 (9%)
2 stars
203 (6%)
1 star
190 (5%)
Not Enough For a Side Sleeper

I had high hopes for this pillow. First I tried the medium down substitute pillow. It wasn't supportive enough for a committed side sleeper. I returned that one and got a firm down substitute pillow, It wasn't enough to keep me supported all night long. I ended up giving it to my husband. He says it's a little too much for a double pillow scenario which he usually sleeps with. He's going to make some adjustments and hopefully, that works.

Mark P. - Verified Buyer
waffle towels are disappointing...

they began to unravel after the second washing. i was so hopeful they would be high quality given the price.

Ada L. - Verified Buyer

After reading so many good things about this robe, I ordered the stone M. It arrived and was huge, shapeless and already snagged in several places. It felt and looked no different from a robe you could buy at a department store for 1/5 the price. I sent it back, and don't plan to spend the money to try it again in a smaller size.

Carla H. - Verified Buyer
Great products but lousy service

Ordered Christmas gifts on line beginning of December but did not get there in time.

Michael S. - Verified Buyer
Ignored by customer service/threads came out quickly

I got this robe as a gift for my sister. It arrived quickly and was packaged nicely. She thought it was beautiful and loved it. However, even while taking proper care of it, it started pilling/getting loose threads before ever washing it. I wrote the company this but was ignored. Disappointed.

Robyn B. - Verified Buyer
Why didn’t i get a top sheet

I am enjoying my sheets but really disappointed that the sheet set didn’t include a top sheet. I went on line to see what another sheet would cost and couldn’t swing it right now. I love your merch but for me it was an investment and all sheet sets (everywhere) include a top sheet. xo

Lynn B. - Verified Buyer

It took forever to ship

Alan M. - Verified Buyer
Nothing special

Read the ads about the special way air is blown through the material to make it softer and more absorbent. Got it, and it didn’t feel any different than a 30 dollar robe. Maybe it’s more absorbent, but I don’t know who gets out of the shower and just puts a robe on before drying off, so that feature is useless to me. I was looking for something that felt high quality; this was not that.

Steven G. - Verified Buyer
Sheets arrived damaged

The sheets arrived damaged. Unfortunately I discovered only yesterday when I put them in my bed but the fitted one had holes . I have pictures if needed. It is the first time that it happens with your sheets that are normally perfect!

Lisa B. - Verified Buyer
Ok sheets, Terrible Quilt

We bought the linen sheets and quilt about 4 months ago. Yesterday, the stuffing from the quilt started coming out of a hole. We have only used the quilt twice and it's already coming apart! What a waste of money. The fitted linen sheet is ok. Definitely not as soft as others I have used, and is extra large- it moves all around our bed when we sleep. I won't buy from this company again.

Arlyn K. - Verified Buyer