I bought this robe for my wife for Christmas and it is already falling apart. there are loose threads everywhere. We took pictures and would love to send them to quality control. I expected more from parachute.
Some of the worst towels I’ve ever used in any instance where a towel is needed.
Soft pillow had hardly any fill in it. I actually gave it to the dog to use in his crate. Wish I could’ve returned it. Maybe fill them better
Although the help desk has been responsive, I still don’t have my very pricey order.
Hello, I washed it once and did extra low heat dryer cycle and the bathrobe is now frayed. Very odd.
Your product was recommended by Wirecutter. I believed them. Was I wrong!. I have a Casper mattress and thought that it was too hard. My wife and I are a sidesleepers. We thought your product would help. IT DOES NOT. It sinks. It is basically just like putting a comforter on top of the mattress. For the price I paid? Very, very disappointed.
Several spots falling apart/fabric runs cant get anyone to do an exchange from the company. Just got a response that says it happens with these robes. Gonna have to send back my wife's xmas gift.
We purchased the sateen pillowcases and while they were soft when we opened them, they reverted to to a basic cotton texture upon the first wash in cold water, delicate tumble dry...disappointed that the sateen texture did not keep.
The package was open and there was dirt inside. Super disappointing.
scratchy linen fitted sheet different in color and texture from much nicer duvet cover and shams/pillowcases