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Parachute Reviews

3287 Reviews
average 4.39 stars
5 stars
2421 (74%)
4 stars
231 (7%)
3 stars
297 (9%)
2 stars
176 (5%)
1 star
162 (5%)
Very poor quality

I bought this robe for my wife for Christmas and it is already falling apart. there are loose threads everywhere. We took pictures and would love to send them to quality control. I expected more from parachute.

Joe H. - Verified Buyer
2/8/2019
Awful

Some of the worst towels I’ve ever used in any instance where a towel is needed.

Mitchell L. - Verified Buyer
2/2/2019
Soft pillow was wayyyy too thin.

Soft pillow had hardly any fill in it. I actually gave it to the dog to use in his crate. Wish I could’ve returned it. Maybe fill them better

Lisa K. - Verified Buyer
1/22/2019
It’s been weeks now, and I’ve yet to receive my order.

Although the help desk has been responsive, I still don’t have my very pricey order.

Tomasina B. - Verified Buyer
1/20/2019
Bath robe

Hello, I washed it once and did extra low heat dryer cycle and the bathrobe is now frayed. Very odd.

Chris S. - Verified Buyer
1/8/2019
Very unsatisfied.

Your product was recommended by Wirecutter. I believed them. Was I wrong!. I have a Casper mattress and thought that it was too hard. My wife and I are a sidesleepers. We thought your product would help. IT DOES NOT. It sinks. It is basically just like putting a comforter on top of the mattress. For the price I paid? Very, very disappointed.

Marion L. - Verified Buyer
1/7/2019
Bad quality falling apart

Several spots falling apart/fabric runs cant get anyone to do an exchange from the company. Just got a response that says it happens with these robes. Gonna have to send back my wife's xmas gift.

Andrew
12/31/2018
sateen pillowcases

We purchased the sateen pillowcases and while they were soft when we opened them, they reverted to to a basic cotton texture upon the first wash in cold water, delicate tumble dry...disappointed that the sateen texture did not keep.

Margaret S. - Verified Buyer
12/26/2018
The package arrived open and dirty

The package was open and there was dirt inside. Super disappointing.

Jake O. - Verified Buyer
12/24/2018
scratchy linen fitted sheet

scratchy linen fitted sheet different in color and texture from much nicer duvet cover and shams/pillowcases

Grace G. - Verified Buyer
12/22/2018