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Parachute Reviews

3287 Reviews
average 4.39 stars
5 stars
2421 (74%)
4 stars
231 (7%)
3 stars
297 (9%)
2 stars
176 (5%)
1 star
162 (5%)
It says "firm" but...

It says it is a "firm" pillow but this way too soft to even be considered a "firm". I'm used to firm pillows to prop up and elevate my head, but this pillow does the exact opposite. If you're looking for a genuine firm/extra firm pillow, look elsewhere.

Matthew E. - Verified Buyer
4/21/2019
Not Worth It

After reading the reviews I thought the sheets/duvet would be airy and soft but I wake up hotter than with my previous set. They are also not soft. I have had them for a month now hoping it would improve and it hasn't so I will be returning these.

Jodi B. - Verified Buyer
4/17/2019
Slippers

Unfortunately when I washed them they had a terrible terrible chemical smell. Very disappointing. There are too many safe bed options so I don’t know if I’ll look at other parachute products for now.

Kendra G. - Verified Buyer
4/17/2019
Not what I expected

Sateen cases are flimsy, something I'd expect from Target. These will be going back.

Eileen M. - Verified Buyer
3/31/2019
These towels snagged after the second wash

I was really excited to buy some nice towels after remodeling my bathroom for three months. These towels are beautiful and mostly hang on the wall (they’re not heavily used). Unfortunately, after their second wash, the loops are coming undone in three places. What a bummer!

Joseph W. - Verified Buyer
3/24/2019
Terrible Customer Service

Full disclosure: I love Parachute's bedding; I own their down comforter, mattress pad and multiple sets of sheets... The problem is when you have a problem with your order. They are unresponsive and seemingly disinterested in helping. Over the last week I've had an issue with my address incorrectly adding a company name that is not being input by me. I've had multiple back and forth emails with Parachute's customer service trying to convince them it's not my fault even after sending them detailed screenshots of the whole order flow, sending the raw HTML being sent from their site and trying multiple browsers in incognito. It seems they have little or no interest in resolving the issue, and they don't seem to care that there's an order being held up because of it. Not once have they offered to manually enter the order so I can actually place it so I find myself in limbo. As much as I love their product, this experience has undermined my confidence in them. If this is how they behave when trying to order I can't imagine the experience when you have an actual problem with the product. I cannot recommend this company.

Kevin S. - Verified Buyer
3/22/2019
Sort of like drying off with a dish towel….

LOVE LOVE LOVE the way these towels look…but man, do I not like using them. They are soft and dry quickly, but they don’t not absorb water at all. As soon as I am done “drying” off, I am always looking for my robe because I dont feel all that dry or warm….not the nicest way to end a shower…I will be returning unfortunately

Julia S. - Verified Buyer
3/19/2019
Ill-fitting, uncomfortable, bad design for women

I wanted to love this robe. I'm a petite woman and I ordered a size small. It's oddly wide in the arms and unflattering and loose in the body, but constantly comes untied because of its lack of inside string and the arms are too short. Poorly made. I can't believe this was $120!

Cecelia O. - Verified Buyer
3/5/2019
VERY disappointing

This robe is the poorest quality I have ever had the displeasure to purchase. The toweling fabric of which it is constructed has not stood up to even THREE wearings before it has begun to fray. I have no idea how this product can even be sold at ANY price. I am appalled. This robe won't even make it to one washing, with all the loose threads already pulling out, even in places (such as the inside torso area) where there is absolutely no stress possible on the toweling material.

Nancy W. - Verified Buyer
3/4/2019
Eh

The product didn’t change my nights sleep. The medium pillow is too soft and the firm pillow too firm for me.

Vesna R. - Verified Buyer
3/1/2019