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Parachute Reviews

3432 Reviews
average 4.40 stars
5 stars
2540 (74%)
4 stars
237 (7%)
3 stars
302 (9%)
2 stars
184 (5%)
1 star
169 (5%)
So so...

I really wanted to love this robe but I’m totally disappointed that the first time I put it on, it got picks in it. It catches on everything and has picks all over it!

Arron J. - Verified Buyer
down pillow standard medium

Pillow is too full and not soft enough. Ended up not using it.

Tina T. - Verified Buyer
Not what I expected

I ordered two new pillows that were designed for side sleepers in the pillows that arise were much harder than I anticipated. It’s very difficult to I knew with him and adjust them to make them comfortable. There is no nuance to manipulating them AND they were expensive! Hopefully they will soften but I use them less than my other pillows because they aren’t comfortable.

Rosemary M. - Verified Buyer
Great product… way to big. Size guide needs updating!!

The company had excellent product reviews online so I decided to purchase one of the bathrobes for my wife for Christmas. I carefully used the online guide for sizing, and had the item shipped to Canada. The robe is excellent quality, as expected. However, the robe was way too big for my wife, and in fact even fits slightly large on me. I would return or exchange the robe but it is not worth it given the high cost of international shipping… truly wish the size guide had been more accurate as my wife loved the robe but I won’t risk ordering another in her size or returning it given the cost of shipping it back if it again does not fit. By the time I ship the robe back it would have cost almost as much in shipping round trip as the cost of the robe itself… Perhaps Parachute should look into a service such as Borderfree for their international fans.

Dan C. - Verified Buyer
Grey plush men’s robe

Didn’t fit, too small a waist have mailed back for refund.

Denise P. - Verified Buyer
New sheets

They are super comfy, we slept I. Them last night for the first time. However I’m super disappointed to find that there was a run in the duvet cover. Seems like the quality should be beyond a fault like that. What is the process of exchanging? Thanks, Ro

Ro D. - Verified Buyer
Bath towels

Super soft? Yes Absorbent? Not so much. Unfortunately I’m not all the way dry after using these towels after a shower. I would give them a C + Best, S

Steven P. - Verified Buyer
Disappointing after high hopes

We loved the feel of the towels. Unfortunately they don’t dry well and they easily pull and develop die issues.

Donna L. - Verified Buyer
Towels turned pink

First wash of my new towels and they turned a light shade of pink. They were in a load with two white undershirts which did not turn pink. Checked the washer and no rogue colored items in there. Not sure why they would turn pink when washing

Toby E. - Verified Buyer
Poor Craft

One of the selling points of your product is the high quality craft. However after putting our comforter into the duvet cover for the very first time the attachment that secures the comforter to the duvet ripped the first time ever being used. This is a horrible horrible representation of the quality of your products. Very disappointing. I will make sure to let my peers know.

Sam D. - Verified Buyer