Current Openings

We are seeking a Growth Marketing Intern to assist with paid media initiatives and marketing partnerships. This role will report to the Director of Growth Marketing and work collaboratively with the Content, Creative and Digital teams to scale the business.

RESPONSIBILITIES

• Report weekly budget recaps across marketing programs.
• Consolidate marketing outreach and vet proposals from external parties.
• Assist with improving channel performance based on evaluation of ROI and LTV.
• Help identify new acquisition channels and optimization strategies.
• Participate in budget and strategy conversations across Marketing team.

QUALIFICATIONS

• Recent college graduate or in process of completing Bachelor’s degree (preferably in Marketing, Business, Mathematics or Economics).
• 2+ years experience (including internships) in marketing with a focus on at least two digital channels, including social media (Facebook, Pinterest, YouTube), affiliate content strategy, display advertising, influencer promotion, SEM and SEO, etc.
• Excellent communication, writing and quantitative skills with a strong visual eye and taste level.
• Intermediate/Advanced knowledge of Microsoft Excel for reporting.
• Experience in the home, design or fashion categories – or e-commerce – preferred.
• Ability to thrive in a fast-paced, startup environment.
• Must be able to work on your own laptop.
• Reports to office headquarters in Culver City, CA.

PERKS

• Paid internship and/or school credit.
• Free Bedding for a great night’s sleep.
• Kitchen stocked with gourmet and organic food.
• Walking distance to downtown Culver, and some of the best coffee/food in L.A.!

Please send resume to careers@parachutehome.com with “Growth Marketing Intern” in the subject line.

We are seeking an amazing Full-time Customer Experience Associate to join our team in Culver City, California. You will work in a fun and fast-paced environment where multitasking is a must. This position requires stellar communication via email, phone and our chat platforms. You will utilize software tools to navigate customer accounts, policies and communicate effective solutions. You must uphold our brand values, connect with customers and enhance the overall Parachute experience.

RESPONSIBILITIES

• Help foster positive customer relationships on the phone, email and chat via a friendly and upbeat manner (dreamy vibes only).
• Provide personalized and solutions-oriented customer service through phone, email and live chat that will result in increased conversion, spend and retention.
• Communicate with customers and resolve their concerns and issues with utmost urgency and professionalism.
• Be a brand expert and knowledgeable about all products.
• Relate relevant feedback to management to optimize customer experience.
• Work with Customer Experience Manager to develop process improvements for superior efficiencies and customer experience.

QUALIFICATIONS

• Customer service or sales experience is preferred.
• Availability for varied hours / days (holidays and weekends may be required).
• Experience working with ZenDesk or a comparable customer service ticketing system is preferred.
• Outstanding problem solving and time management abilities.
• Self-motivated team player with an entrepreneurial spirit.
• Positive, sincere, patient and adaptable.
• Excellent writing and communication skills.
• Punctual and able to support specific time SLA.
• Reports to office headquarters in Culver City, CA.

Please send resume to careers@parachutehome.com with “CX Associate” in subject line.

Position Type: Part Time or Freelance

Parachute is looking for a part time/freelance Technical Designer. This position is responsible for the creation of detailed technical packages that relay clearly all specifications for seasonal developments.

RESPONSIBILITIES

• Create all new development tech packs based on design direction including detailed information for packaging of each development.
• Keep tech packs maintained and updated with current information as development progresses with direction from Product Development Manager.
• Create tech pack templates for all existing core products and packaging.
• Upload all tech packs into PLM system for review.

QUALIFICATIONS

• 2-4 years in a Technical Design role within a retail company or factory environment.
• Proficiency using Illustrator and Photoshop for tech pack creation.
• Understanding of basic home textile constructions and specifications.
• Knowledge of manufacturing vernacular and process including but limited to: BOM, seam finishes, size runs, grading, various wash techniques, various dye techniques, etc.
• Experience in assembly of detailed technical packages that clearly communicate construction details to manufactures.
• Familiarity with PLM platforms a plus.
• Textile design/ print design and experience creating CAD artwork a plus.
• Attention to detail a must

Please send a resume and cover letter to careers@parachutehome.com with “TECHNICAL DESIGNER” in subject line.

We are seeking a positive, hardworking, customer-­facing, full-time Sales Associate for our upcoming permanent retail location in San Francisco, CA.

RESPONSIBILITIES

• Provide best-in-class customer care and elevated service.
• Deliver a positive, personalized experience – one customer at a time. Develop meaningful customer connections and build neighborhood community.
• Possess expert knowledge of Parachute branding and products.
• Help maintain organization, cleanliness and inventory levels of the store.
• Assist with opening and closing functions.
• Process incoming returns and exchanges.
• Meet / beat sales goals.

QUALIFICATIONS

• Must be available to work weekends and during the holiday season.
• Retail sales, showroom or customer service experience is required.
• Experience using a point of sale system is preferred.
• Self-­motivated team player with a positive, can-do attitude.
• Experience in – and a passion for – home interiors is preferred.
• Must be punctual and report to our upcoming San Francisco location.

Please send resume to careers@parachutehome.com with “SFO PART TIME SALES ASSOCIATE” in subject line.

We are seeking a positive, hardworking, organized, Seasonal Part-time Stock Associate for our SoHo, New York store. This position will report to the Store Manager.

RESPONSIBILITIES

• Lead in maintaining organization, cleanliness and inventory levels of the store.
• Ensure that our back of house stock is kept up to standards.
• Receive and process incoming shipments.
• Assist with outgoing customer shipments as well as oversee our messenger service.
• Restock sales floor when needed.
• Monitor and report low inventory levels and out of stock items.
• Work closely with our HQ allocation team to oversee incoming shipments, request inventory, etc.

QUALIFICATIONS

• At least one year of shipping, receiving and stock experience.
• Experience with a point of sale system and backend inventory management system is preferred.
• Excellent communication and organizational skills.
• Ability to lift and carry 30+ pounds.
• Must be able to work a flexible schedule to meet the needs of the business (including weekends and holidays).
• Self-­motivated team player with a positive, can-do attitude.
• Promote a strong sense of teamwork by working effectively, respectfully and efficiently.
• Must be punctual and report to our SoHo store.
• Hours will range from 20 to 30 per week. This is a three-month, part-time seasonal position with potential to become permanent after the holiday season.

Please send resume to careers@parachutehome.com with “Seasonal Part-time Stock Associate, NYC” in subject line.

Parachute is seeking an innovative, enthusiastic Brand Marketing Intern to join the Marketing Team at our Culver City headquarters. You will contribute to the Parachute Blog and assist the Brand Marketing team as needed.

RESPONSIBILITIES

• Collaborate with Content Manager to create unique story concepts that support brand initiatives.
• Work primarily on the Parachute Blog, writing and editing stories, sourcing and cropping images and assisting with story layouts and distribution strategy.
• Monitoring and reporting trends in social media, interior design and content topics.
• Support Brand Marketing team with daily tasks.

QUALIFICATIONS

• Knowledge of Wordpress and Photoshop.
• Strong visual eye and creative taste level.
• Excellent writing skills.
• Ability to work effectively in a team environment as well as independently.
• Superior time management and organizational abilities.
• 1-2 years experience ecommerce and/or editorial experience strongly preferred.
• Must be able to work on your own laptop.
• Reports to office headquarters in Culver City, CA.

PERKS

• Paid internship and/or school credit.
• Free bedding for a great night's sleep.

Please send resume and cover letter to careers@parachutehome.com with “BRAND MARKETING INTERN” in the subject line.

We are seeking a positive, hardworking, customer-­facing, Full-time Sales Associate for our holiday pop up in Chicago. This position reports to the Store Manager.

RESPONSIBILITIES

• Deliver a positive, personalized experience – one customer at a time.
• Develop meaningful customer connections and help to build a neighborhood community.
• Possess expert knowledge of Parachute branding and products.
• Help maintain organization, cleanliness and inventory levels of the store.
• Assist with opening and closing functions.
• Process incoming returns and exchanges.
• Support the store to drive selling and service and achieve goals.

QUALIFICATIONS

• 1-2 years of retail sales, showroom or customer service experience is required.
• Excellent communication and organizational skills.
• Must be available to work weekends and during the holiday season.
• Experience using a point of sale system is preferred.
• Self-­motivated team player with a positive, can-do attitude.
• Experience in – and a passion for – home interiors is preferred.
• Must be punctual and report to our Chicago pop up location.

Please send resume to careers@parachutehome.com with “FULL-TIME CHICAGO ASSOCIATE” in subject line.

We are seeking a positive, hardworking, customer-­facing, Part-time Sales Associate for our holiday pop up in Chicago. This position reports to the Store Manager.

RESPONSIBILITIES

• Provide best-in-class customer care and elevated service.
• Deliver a positive, personalized experience – one customer at a time.
• Develop meaningful customer connections and build neighborhood community.
• Possess expert knowledge of Parachute branding and products.
• Help maintain organization, cleanliness and inventory levels of the store.
• Assist with opening and closing functions.
• Process incoming returns and exchanges.
• Meet / beat sales goals.

QUALIFICATIONS

• Must be available to work weekends and during the holiday season.
• Retail sales, showroom or customer service experience is required.
• Experience using a point of sale system is preferred.
• Self-­motivated team player with a positive, can-do attitude.
• Experience in – and a passion for – home interiors is preferred.
• Must be punctual and report to our Chicago pop up location.

Please send resume to careers@parachutehome.com with “CHICAGO PART TIME SALES ASSOCIATE” in subject line.

We are seeking a positive, hardworking, customer-facing Store Manager for our holiday pop up in Chicago.

RESPONSIBILITIES

• Provide best-in-class customer care and elevated service.
• Deliver a positive, personalized experience – one customer at a time.
• Develop meaningful customer connections and build neighborhood community.
• Possess expert knowledge of Parachute branding and products.
• Manage the store’s launch, with guidance from headquarters. This includes hiring, partnering with interior designers and contractors, merchandising, event planning, etc.
• Oversee inventory receiving process and controls; coordinate weekly shipments with Planning team at headquarters.
• Merchandise, evolve and adapt the store’s presentation according to season, new product launches, customer needs, etc.
• Grow store network and community through social media platforms, event planning and execution.
• Lead opening and closing functions.
• Maintain and upkeep a flawless, beautiful store.
• Have flexible availability for work hours and schedule.

QUALIFICATIONS

• Minimum of three years in retail management, customer service or showroom management.
• Experience hiring, training and leading a team is required.
• Merchandising and display experience is preferred.
• Full-time availability (40 hours per week), including weekends and holidays.
• Experience using an online point of sale system is preferred.
• Experience in – and a passion for – home interiors is preferred.
• Motivated self-starter, confident leader with a solutions-minded focus.
• Must thrive in a fast-paced, entrepreneurial start-up environment.
• Must report to our Chicago pop up location.

Please send resume to careers@parachutehome.com with “CHICAGO STORE MANAGER” in subject line.

We are seeking a positive, hardworking, customer-­facing, Full-time Keyholder for our Portland store. This position reports to the Store Manager.

RESPONSIBILITIES

• Deliver a positive, personalized experience – one customer at a time.
• Develop meaningful customer connections and build neighborhood community.
• Possess expert knowledge of Parachute branding and products.
• Help maintain organization, cleanliness and inventory levels of the store.
• Assist with opening and closing functions.
• Process incoming returns and exchanges.
• Support the store to drive selling and service and achieve goals.
• Assist with inventory controls and the receiving process.

QUALIFICATIONS

• 3-4 years of retail sales, showroom or customer service experience is required.
• 1-2 years of experience in a keyholder/supervisor role.
• Excellent communication, organization and leadership skills.
• Must be available to work weekends and during the holiday season.
• Experience using a point of sale system is preferred.
• Self-­motivated team player with a positive, can-do attitude.
• Experience in – and a passion for – home interiors is preferred.
• Must be punctual and report to our Portland store.

Please send resume to careers@parachutehome.com with “PORTLAND KEYHOLDER” in subject line.

We are seeking a positive, hardworking, customer-­facing Seasonal Part-time Sales Associate for our Venice Beach location. This position will report to the Store Manager.

RESPONSIBILITIES

• Provide best-in-class customer care and elevated service.
• Deliver a positive, personalized experience – one customer at a time.
• Develop meaningful customer connections and build neighborhood community.
• Possess expert knowledge of Parachute branding and products.
• Help maintain organization, cleanliness and inventory levels of the store.
• Assist with opening and closing functions.
• Process incoming returns and exchanges.
• Meet / beat sales goals.

QUALIFICATIONS

• Must be available to work weekends and during the holiday season.
• Hours will range from 20 to 30 per week. This is a three-month, part-time seasonal position with potential to become permanent after the holidays.
• Retail sales, showroom or customer service experience is required.
• Experience using a point of sale system is preferred.
• Self-­motivated team player with a positive, can-do attitude.
• Experience in – and a passion for – home interiors is preferred.
• Must be punctual and report to our Venice Beach location.

Please send resume to careers@parachutehome.com with “VENICE SEASONAL PART-TIME SALES ASSOCIATE” in subject line.

You will be responsible for conceptualizing, building and implementing strategy across our ecommerce website and landing pages to increase conversion and AOV. This can include site navigation, site merchandising, product copy/value propositions, site search, product recommendations, personalization, etc. You will do this using a variety of tools, testing, and experimentation (a/b and multivariate). You will work closely with our merchandising, marketing, and user experience teams to ensure goal and brand alignment.

RESPONSIBILITIES

• Manage and optimize site behavior such as traffic trends, page performance, product interaction, path to purchase funnels, cross-device behavior, conversion, and retention using a data-driven approach.
• Collaborate with teams responsible for all traffic generation in order to optimize each conversion path.
• Perform deep dive analysis into user behavior and convert raw data into actionable insights for various teams.
• Act as the central hub of the optimization program, setting strategy, standards and processes for all Ecommerce experimentation.
• Use session replay and other customer experience tools to help understand the "why" behind tests.
• Develop A/B and Multivariate testing plans to identify and continuously optimize the user experience across all devices.
• Provide in-depth reporting and analysis of all testing & personalization campaign performances.
• Customize/Personalize the user experience with dynamic content and product recommendations based on custom attributes and affinities.
• Segment performance and behavior among different device types to help improve UI and UX designs while bringing a cohesive experience across multiple touchpoints.

QUALIFICATIONS

• Bachelor’s degree required.
• 5+ years of ecommerce management experience.
• Strong analytical, time management, problem-solving and presentation skills.
• Ability to think critically, take initiative and communicate complex thoughts in clear and concise manner. Curiosity + psychology + data = win.
• Experience with Google Analytics, Looker, Heap, VWO, Dynamic Yield, product recommendation engines, site search engines, and/or other personalization engines.
• Statistical knowledge around experimental design and analysis.
• Reports to office headquarters in Culver City, CA.

Please send resume to digital@parachutehome.com with “ECOM OPTIMIZATION” in subject line.

The Allocator will be responsible for developing and executing the allocation strategy across all channels. Our ideal candidate will be a self-starting, sharply analytical problem-solver with proven business acumen and the ability to adapt to the Parachute Home business model.

RESPONSIBILITIES

• Contribute to the financial success of the company by accurately determining inventory needs by location based on sales trends and plan.
• Perform ad-hoc analysis based on historical performance, product attributes, and customer attributes.
• Work with cross functional team to ensure timely and accurate execution of new store openings.
• Execute weekly replenishment to maximize sales, gross margin, and inventory turn goals.
• Monitor core item sales performance and inventory levels by store and make necessary adjustments.

QUALIFICATIONS

• 2+ years of allocation experience required. Multi-channel experience preferred.
• High level of proficiency with Microsoft Excel and strong aptitude to learn technical applications quickly.
• You are comfortable and confident making decisions and recommendations grounded in data.
• Excellent planning and organizational skills.

Please send resume to careers@parachutehome.com with “ALLOCATOR” in subject line.