Current Openings

We are seeking a Growth Marketing Intern to assist with paid media initiatives and marketing partnerships. This role will report to the Director of Growth Marketing and work collaboratively with the Content, Creative and Digital teams to scale the business.

RESPONSIBILITIES

• Report weekly budget recaps across marketing programs.
• Consolidate marketing outreach and vet proposals from external parties.
• Assist with improving channel performance based on evaluation of ROI and LTV.
• Help identify new acquisition channels and optimization strategies.
• Participate in budget and strategy conversations across Marketing team.

QUALIFICATIONS

• Recent college graduate or in process of completing Bachelor’s degree (preferably in Marketing, Business, Mathematics or Economics).
• 2+ years experience (including internships) in marketing with a focus on at least two digital channels, including social media (Facebook, Pinterest, YouTube), affiliate content strategy, display advertising, influencer promotion, SEM and SEO, etc.
• Excellent communication, writing and quantitative skills with a strong visual eye and taste level.
• Intermediate/Advanced knowledge of Microsoft Excel for reporting.
• Experience in the home, design or fashion categories – or e-commerce – preferred.
• Ability to thrive in a fast-paced, startup environment.
• Must be able to work on your own laptop.
• Reports to office headquarters in Venice, CA.

PERKS

• Paid internship and/or school credit.
• Free Bedding for a great night’s sleep.
• Kitchen stocked with gourmet and organic food.
• Walking distance to the beach, Abbot Kinney, and some of the best coffee/food in L.A.!

Please send resume to careers@parachutehome.com with “Growth Marketing Intern” in the subject line.

The Accounting Manager will be responsible for managing and developing the company’s accounting practice. This position will lead accounting and financial reporting for the business – including month-end close, AP, inventory reconciliation, audit and day-to-day accounting operations. This role reports to the COO.

RESPONSIBILITIES

• Total ownership of month-ends close – including analyzing adequacy of accruals, organizing a depositing journal entry and preparing month-end financial reports.
• Lead and improve the Accounts Payable team.
• Oversee and organize tax reporting to various state agencies.
• Manage variance analysis versus budget and forecast.
• Assist in building annual budget and quarterly forecasts.
• Resource for GAAP knowledge of accounting for Cash, Prepaids, A/R, Fixed Assets, Inventory, A/P, Accrued Expenses, Debt and Equity.
• Coordinate with internal departments including Inventory Planning, Marketing, Creative, Technology and Customer Experience.
• Create and document internal controls processes.
• Manage annual audit process.
• Build positive and effective relationships with partners, peers and management.
• Analyze sales, gross margin, inventory trends and expenses to help drive improvements in the business.

QUALIFICATIONS

• Experience with QuickBooks or related accounting software for ecommerce and retail.
• Familiarity with Bill.com, Shopify, 3PL or related strongly preferred.
• Ability to manipulate large amounts of data in Excel.
• Experience migrating to ERP solutions preferred.
• Must report to office headquarters in Venice Beach, CA.

Please send resume to careers@parachutehome.com with “ACCOUNTING MANAGER” in subject line.

We are seeking an amazing Full-time Customer Experience Associate to join our team in Venice, California. You will work in a fun and fast-paced environment where multitasking is a must. This position requires stellar communication via email, phone and our chat platforms. You will utilize software tools to navigate customer accounts, policies and communicate effective solutions. You must uphold our brand values, connect with customers and enhance the overall Parachute experience.

RESPONSIBILITIES

• Help foster positive customer relationships on the phone, email and chat via a friendly and upbeat manner (dreamy vibes only).
• Provide personalized and solutions-oriented customer service through phone, email and live chat that will result in increased conversion, spend and retention.
• Communicate with customers and resolve their concerns and issues with utmost urgency and professionalism.
• Be a brand expert and knowledgeable about all products.
• Relate relevant feedback to management to optimize customer experience.
• Work with Customer Experience Manager to develop process improvements for superior efficiencies and customer experience.

QUALIFICATIONS

• Customer service or sales experience is preferred.
• Availability for varied hours / days (holidays and weekends may be required).
• Experience working with ZenDesk or a comparable customer service ticketing system is preferred.
• Outstanding problem solving and time management abilities.
• Self-motivated team player with an entrepreneurial spirit.
• Positive, sincere, patient and adaptable.
• Excellent writing and communication skills.
• Punctual and able to support specific time SLA.
• Reports to office headquarters in Venice, CA.

Please send resume to careers@parachutehome.com with “CX Associate” in subject line.

Parachute is looking for an experienced Sourcing Manager with global sourcing experience within the home textiles industry. This position would create and maintain an environment that supports the brands “product first” vision while aligning with initiatives around innovative product, speed, cost reduction, quality, mitigation of risk, supplier continuity and utilization of emerging opportunities. This person must possess professional level communication skills and thrive in a dynamic, cross-functional, collaborative team environment.

RESPONSIBILITIES

• Develop strong, functional relationships with key suppliers.
• Actively manage all supplier relationships and create vendor database to ensure all suppliers meet and attain capacity/delivery/margin requirements, social compliance and quality assurance standards and brand quality and aesthetic.
• Assist in establishing targets and negotiating final prices to achieve the margin goals. Manage all vendor negotiations in a way that builds partnerships while meeting the financial needs of the business.
• Identify new suppliers by preparing a detailed product brief and request for quotations.
• Work to redevelop core programs and to ensure product quality/aesthetic attributes are met while managing risk of supplier dependance.
• Conduct general market research pertaining to potential suppliers and product specification and development opportunities for category expansion.
• Partner with Product and Merchandising teams in executing seasonal developments through approval according to the calendar deadlines.
• Partner with Planning to ensure projections and capacity reservations are communicated in a timely manner.
• Take ownership of vendor manual management and execution with each supplier .
• Maintain open and frequent communication with design, development, merchandising, planning, logistics, and finance.

QUALIFICATIONS

• 5+ years experience in global sourcing within the home furnishings industry with concentration in textiles.
• Extensive knowledge of manufacturing process, including construction, performance and finishing details.
• Deep knowledge of vendor contacts across home categories required.
• Strong negotiation and communication skills.
• Ability to understand brand aesthetic and design.
• Proficiency with Excel, PowerPoint, Word, and PLM system management.
• Ability to travel both domestically and internationally as needed.
• Reports to office headquarters in Venice Beach, CA.

Please send resume to careers@parachutehome.com with “SOURCING MANAGER‘” in the subject line.

Position Type: Part Time or Freelance

Parachute is looking for a part time/freelance Technical Designer. This position is responsible for the creation of detailed technical packages that relay clearly all specifications for seasonal developments.

RESPONSIBILITIES

• Create all new development tech packs based on design direction including detailed information for packaging of each development.
• Keep tech packs maintained and updated with current information as development progresses with direction from Product Development Manager.
• Create tech pack templates for all existing core products and packaging.
• Upload all tech packs into PLM system for review.

QUALIFICATIONS

• 2-4 years in a Technical Design role within a retail company or factory environment.
• Proficiency using Illustrator and Photoshop for tech pack creation.
• Understanding of basic home textile constructions and specifications.
• Knowledge of manufacturing vernacular and process including but limited to: BOM, seam finishes, size runs, grading, various wash techniques, various dye techniques, etc.
• Experience in assembly of detailed technical packages that clearly communicate construction details to manufactures.
• Familiarity with PLM platforms a plus.
• Textile design/ print design and experience creating CAD artwork a plus.
• Attention to detail a must

Please send a resume and cover letter to careers@parachutehome.com with “TECHNICAL DESIGNER” in subject line.

The Controller will be instrumental to Parachute’s success, and will be responsible for managing and developing the company’s Accounting practice. The Controller will lead accounting and financial reporting for the business, including month end close, AP, inventory reconciliation, audit, and day to day accounting operations. This role reports to the COO.

RESPONSIBILITIES

• Total ownership of month ends close, including analyzing adequacy of accruals, organizing a depositing journal entry, and preparing month end financial reports.
• Lead and improve the Accounts Payable team.
• Oversee and organize tax reporting to various state agencies.
• Manage variance analysis versus budget and forecast.
• Assist in building annual budget and quarterly forecasts.
• Resource for GAAP knowledge of accounting for Cash, Prepaids, A/R, Fixed Assets, Inventory, A/P, Accrued Expenses, Debt, and Equity.
• Coordinate with internal departments including inventory planning, marketing, creative, tech, and customer experience.
• Create and document Internal controls processes.
• Manage annual audit process.
• Build positive and effective relationships with partners, peers, and management.
• Analyze sales, gross margin, inventory trends, and expenses to help drive improvements in the business.

QUALIFICATIONS

• Experience with QuickBooks or related accounting software for E-commerce and Retail.
• Familiarity with Bill.com, Shopify, 3PL or related a definite plus.
• Ability to manipulate large amounts of data in Excel.
• Experience migrating to ERP solutions a plus.

Please send a resume and cover letter to careers@parachutehome.com with “CONTROLLER” in subject line.

We are seeking a positive, hardworking, customer-­facing, part-time Sales Associate for our upcoming permanent retail location in San Francisco, CA.

RESPONSIBILITIES

• Provide best-in-class customer care and elevated service.
• Deliver a positive, personalized experience – one customer at a time. Develop meaningful customer connections and build neighborhood community.
• Possess expert knowledge of Parachute branding and products.
• Help maintain organization, cleanliness and inventory levels of the store.
• Assist with opening and closing functions.
• Process incoming returns and exchanges.
• Meet / beat sales goals.

QUALIFICATIONS

• Must be available to work weekends and during the holiday season.
• Retail sales, showroom or customer service experience is required.
• Experience using a point of sale system is preferred.
• Self-­motivated team player with a positive, can-do attitude.
• Experience in – and a passion for – home interiors is preferred.
• Must be punctual and report to our upcoming San Francisco location.

Please send resume to careers@parachutehome.com with “SFO PART TIME SALES ASSOCIATE” in subject line.

We are seeking a motivated and personable receptionist to join our team at our Culver City headquarters. The ideal candidate will have exceptional communication skills and a can-do attitude. We are looking for someone who is a proactive thinker, always optimistic and who is willing to lend a helping hand whenever needed. In this role, you will be the main point of contact for the office and the first person our guests see upon arrival. You will also assist in general office management. A warm and welcoming demeanor is essential to success.

RESPONSIBILITIES

• Manage the front reception desk and guest experience.
• Enforce basic security measures.
• Help create an engaging work environment for both work and play (we like to have fun!).
• Maintain shared spaces - making sure they are stocked, clean and functioning.
• Take lead on ordering office supplies and maintaining inventory.
• Assist with setting up and cleaning up for all company events.
• Facilitate incoming and outgoing mail and packages.
• Provide general administrative assistance such as conference room scheduling, travel arrangements, and special projects.
• Provide assistance to the Office Manager on general office duties.
• Be a team player.

QUALIFICATIONS

• Bachelor’s Degree or equivalent work experience.
• Motivated by working in a dynamic, high-growth startup environment.
• Fun and outgoing personality with a professional demeanor.
• Strong organizational and communication skills.
• Proactive and quick to adapt to changing priorities.
• Must be reliable, punctual and have a passion for efficiency.
• Must enjoy helping others.
• A sense of discretion and confidentiality.
• Desire and ability to work collaboratively in a small team dynamic.
• Enthusiasm for people, operations, events and culture.

Please send resume to careers@parachutehome.com with “Receptionist / Office Assistant ” in subject line.

Parachute is seeking an enthusiastic, customer-facing Store Assistant Manager for our Portland, OR Showroom Store.

RESPONSIBILITIES

• Ensure best-in-class customer care and elevated service experience.
• Cultivate an environment of customer connection.
• Possess expert knowledge of Parachute branding and products.
• Assist Store Manager with operational duties such as organization, training and inventory receiving and controls.
• Assist with merchandising and planning store events.
• Provide Store Manager with business and customer insights on a daily basis.
• Lead opening and closing functions.
• Process incoming returns and exchanges.
• Meet / beat sales goals.
• Have flexible availability for work hours and schedule.

QUALIFICATIONS

• Minimum one year keyholder or management experience in retail sales, showroom or customer service.
• Full-time availability (32-40 hours a week), including weekends and holidays.
• Experience using a point of sale system required.
• Experience in – and a passion for – home interiors is preferred.
• Motivated self-starter, confident leader with a positive attitude.
• Must report to our store in Portland, OR.

Please send resume to careers@parachutehome.com with “PORTLAND STORE ASSISTANT MANAGER” in subject line.

We are seeking an enthusiastic, customer-facing Store Assistant Manager for our upcoming San Francisco location.

RESPONSIBILITIES

• Ensure best-in-class customer care and elevated service experience.
• Cultivate an environment of customer connection.
• Possess expert knowledge of Parachute branding and products.
• Assist Store Manager with operational duties such as organization, training and inventory receiving and controls.
• Assist with merchandising and planning store events.
• Provide Store Manager with business and customer insights on a daily basis.
• Lead opening and closing functions.
• Process incoming returns and exchanges.
• Meet / beat sales goals.
• Have flexible availability for work hours and schedule.

QUALIFICATIONS

• Minimum one year of keyholder or management experience in retail sales, showroom or customer service.
• Full-time availability (32-40 hours a week), including weekends and holidays.
• Experience using a point of sale system required.
• Experience in – and a passion for – home interiors is preferred.
• Motivated self-starter, confident leader with a positive attitude.
• Must report to our store in San Francisco, CA.

Please send resume to careers@parachutehome.com with “SF ASSISTANT MANAGER” in subject line.

We are looking for an experienced Logistics Specialist in Culver City, CA. The Logistics Specialist will support the Director of Fulfillment and Logistics in the areas of inbound and outbound logistics, order fulfillment, inventory management and cost analysis. This a contract position with the potential of becoming full-time in January 2019.

RESPONSIBILITIES

• Monitor international and domestic inbound shipments from their origin points to delivery and put-away at our 3PLs facility.
• Communicate transit times, shipment delays, appointment schedules and estimated product availability to internal stakeholders.
• Ensure advance shipping notices (ASNs) are accurately created and communicated to our suppliers, freight forwarders and 3PLs.
• Monitor the flow of sales orders from order creation to delivery to B2B and B2C customers.
• Quickly troubleshoot and communicate any issues with sales orders / shipments to appropriate team members.
• Ensure that orders are fulfilled in accordance with SLAs and meet all internal and external requirements.
• Manage our drop-ship partners and freight carriers to ensure that orders are received and shipped according to SLAs.
• Follow up with 3PLs to ensure all shipment requirements and customer specifications are met.
• Schedule LTL and parcel pickups from 3PLs and ensure that they are delivered in accordance with our agreed upon SLA.
• Log service failures, calculate cost and initiate vendor chargebacks.

QUALIFICATIONS

• 2-3 years of experience in logistics, ecommerce fulfillment or related field.
• Experience with international logistics and 3rd party ecommerce fulfillment is strongly preferred.
• Excellent communication skills and comfort with digital communication.
• Well versed in Microsoft Excel and the G Suite.
• Ability to multitask, prioritize and operate in a fast-paced environment while maintaining a strong sense of urgency.
• Capable of working, and shifting between, an autonomous and team environment.

Please send resume to careers@parachutehome.com with “LOGISTICS SPECIALIST” in the subject line.